The Centre

 

OUR COMMITMENT

Thanks for visiting the Rushmere Shopping Centre website.

Our team is committed to protecting the privacy and personal information you provide us on our website (www.rushmereshopping.com - “the Site”) and when you connect to our free Wi-Fi service (“the Service”) available within Rushmere Shopping Centre (“the Centre”).

The following policies will explain how your personal information will be treated as you use the Site and the Centre Wi-Fi. “Personal information” includes your name, physical address, e-mail address, telephone numbers, and other similar information that you provide to us.

 

ABOUT THIS POLICY

Your information is important. Take the time to read this policy so you understand how we collect information, what we do with it, how it is protected, and your control over it all.

We may revise this policy from time to time, so please check back when you next visit the Site to make sure you’re up to date.

The last time we updated this policy was on the 8th February 2018.

 

YOUR INFORMATION

We collect different types of personal information through the Site, as well as information about how you use the Site, our services, and what interests you. This information helps us to make sure the Site can adapt to give you the best user experience.

We will typically collect personal information whenever you complete an online form, including (but not limited to) when you:

  • Sign up to receive our newsletter
  • Take part in a competition or promotion run in the Centre or through the Site
  • Agree to fill in a questionnaire about our Site, the Centre, and the services we provide
  • Ask a question or submit a query using our Contact Us form

If you provide us personal information of a friend or someone else who is known to you (for referral programmes or purchasing a Rushmere Gift Card), they will be notified that you supplied this information and given an opportunity to opt in or out of further communications.

 

COOKIES

Cookies are small pieces of information stored on your web browser which may track movements of visitors on the Site to tell us how it and its services are used. The Site uses cookies to distinguish you from other users and helps us to develop and improve user experience to assist your ease of use on the Site.

You may refuse to accept cookies through the settings on your browser.

By using our Wi-Fi Service you agree that we can place these types of cookies on your device and access them when you use the Service in the future.

 

USE OF INFORMATION

We use personal information and cookies to continue to improve and adapt our services to provide the best user experience. In particular, we use your information to:

  • Deliver the services you ask from us
  • Help us review and improve our services and offers
  • Carry out market research by phone, mail, or email
  • Administer competitions and promotions
  • Provide you with service information and account updates
  • Send you information about products, services, and offers available from our Site or in the Centre which we think you may find useful
  • Deliver in-Centre information to your mobile device (only if you have registered for our free Wi-Fi service and have opted to receive promotional messages). Please see the Wi-Fi Service Policy below for more information.

 

MARKETING

We won’t send your information to marketing companies. News, offers, and messaging services from or about the Centre will only be sent to you where you have agreed to receive them.

 

OPTING OUT

If you wish to stop receiving communications updates from the Centre, you can either follow the Unsubscribe instructions on any of our communications to you, or use the Contact Us form.

We will promptly ensure that you are opted out from receiving any further mailing or other information. Although we will remove your personal information from our subscription lists as soon as possible, please recognize that there may be a period of time after you request to unsubscribe during which you may still receive subscriber communications.

 

SHARING INFORMATION

We do not sell your information to marketing companies. However, there may be circumstances in which we need to share information.

We may share statistics about users of our Site and services to help us develop and improve our services. This will not include any information that identifies individuals.

If we are reorganised or sold to another organisation, we may transfer any personal information we hold about you to said organisation.

We may also share information when required or allowed to do so by law or if we believe this is necessary to prevent fraud or cyber-crime, or to protect the Site and its users or any other person.

 

OTHER SITES

The Site may contain links to other websites. This policy does not carry over to any of these external sites outside of the www.rushmereshopping.com URL.

 

OUR WI-FI SERVICE COMMITMENT

The team at Rushmere Shopping Centre is committed to protecting the privacy and personal information you provide us on our website (www.rushmereshopping.com - “the Site”) and when you connect to our free Wi-Fi available within Rushmere Shopping Centre (“the Centre”).

The following policies will explain how your personal information will be treated as you use the Site and the Centre Wi-Fi. “Personal information” includes your name, physical address, e-mail address, telephone numbers, and other similar information that you provide to us.

 

WI-FI SERVICE POLICY AGREEMENT

By using the Rushmere Shopping Centre free Wi-Fi service (“the Service”), you acknowledge and agree to this Wi-Fi Service Policy, included within and as part of this Privacy & Cookies Policy.

 

WI-FI SERVICE TERMS & CONDITIONS

You may register for and access the Service which is present throughout the public areas of the Centre. The Service is intended to be used for e-mail, instant messaging, browsing the internet and the use of applications. By using the Service you agree to accept these terms, conduct your business within the terms stated, and be bound by Your Rights and Obligations as set out below.

 

YOUR RIGHTS

You are responsible for maintaining the confidentiality of the registration information and all activities that occur under your registration for the Service.

You confirm that the registration information which you have provided is complete and accurate.

You are responsible for all charges incurred when accessing any subscription based websites or other chargeable services when using the Service and for all activities that occur on the Service using your registration information.

You acknowledge that you are responsible for the security of your connection to the internet, your device that is used for connecting and for any sites you visit, emails you send or receive or information transmitted or received in any format when you use the Service. 

You acknowledge that you are responsible for all use of the Service through your account and for any breach of this Policy whether an unacceptable use occurs or is attempted, whether you knew or should have known about it, whether or not you carried out or attempted the unacceptable use alone, contributed to or acted with others or allowed any unacceptable use to occur by omission. You agree that we are not responsible for any of your activities in using the network.  It is your responsibility to determine whether any of the content accessed via the Service and your account (or your device) is appropriate for children or anyone else to view or use.

The content of landing pages and any applications is protected by intellectual property laws such as copyright and trademark. The re-distribution, re-publication, or otherwise making available of such material to third parties is prohibited. Unauthorised use of the landing page or applications may give rise to a claim against you for damages and may be a criminal offence.

You agree that you will not use the Service for: unlawful, fraudulent, criminal or otherwise illegal activities; sending, receiving, publishing, posting, distributing, disseminating, encouraging the receipt of, uploading, downloading, recording, reviewing, streaming or using any material which is offensive, abusive, defamatory, indecent, obscene, unlawful, harassing or menacing or a breach of the copyright, trademark, intellectual property, confidence, privacy or any other rights of any person; knowingly or negligently transmitting or uploading any electronic material (including, without limit, files that contain viruses, corrupted files, or any other similar software or programs) which is known or likely to cause, interrupt, damage, destroy or limit the functionality of any computer software, hardware or telecommunications equipment owned by us or any other Internet user or person; activities that are in breach of any other third party's rights, including downloading, installation or distribution of pirated software or other inappropriately licensed software, deletion of any author attributions, legal notices or proprietary designations or labels in any file that is uploaded, falsification of the origin or source of any software or other material; anything that may disrupt or interfere with our network or services or cause the network to crash; launching "denial of service" attacks; "mailbombing" attacks; or "flooding" attacks against a host or network. Scanning of networks or hosts for open ports or other vulnerabilities; making excessive use of, or placing unusual burdens on, the network, for example by sending or receiving large volumes of email or excessively large files or extended high volume data transfer of any kind.  Should we deem your use of the Service excessive, we reserve the right to reduce your connection speed, or terminate your service (in such a situation you will not be eligible to access the Service); circumventing the user authentication or security process of a host or network; creating, transmitting, storing or publishing any virus, Trojan, corrupting program or corrupted data; collecting, streaming, distributing or accessing any material that you know, or reasonably should know, cannot be legally collected, streamed, distributed or accessed; using the Service for any commercial or business purpose. You do not have the right to resell or enable access to the Service to any third party. 

You have the right to ask us to request a copy, amend if appropriate or delete personal information held at any time by Contacting Us.

 

OUR RIGHTS

We collect information about you when using the Service. This information includes the information provided by you on registration and information about your usage of the Service, including web pages and domains visited and your location within the Centre.

We also collect information about how you use the Service to help us understand our customers' behaviour and preferences whilst in the Centre, so we can better tailor the customer experience online and offline.

We capture details of your location in order to help you navigate your way around the Centre, to offer location & event based information, and to analyse users’ behaviour.        

Landing pages and applications may include marketing messages or offers, or may invite you to enter personal information to access certain products, services or features. If you choose to enter personal information on a landing page or application, this will be subject to the privacy policies referenced on that landing page or application.

We do not guarantee the availability of the Service at any time. We are committed to providing uninterrupted access to the Service and will use our best endeavours to only allow system downtime and maintenance outside of normal Centre opening hours. We reserve the right to modify or temporarily suspend the Service or any part of it without notice for emergency technical repair or upgrade for any reason.

We do not provide additional security beyond what you already have on your device. We provide management and monitoring services only and do not modify any content. For that reason, we cannot be responsible for the security of any content you transmit or receive on the internet. 

We shall not be liable to you in any circumstances for any lost profits, business interruption, information or loss of data, security breach, loss of goodwill or other pecuniary loss, including loss or damage suffered as a result of any virus, denial of service, spamming or hacking (in each case whether direct or indirect), or any indirect, special or consequential losses whilst using or as a result of using the Service.

Nothing in this Wi-Fi Service Policy serves to exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for any other liability which it would be illegal to exclude or limit liability.

We reserve the right to block any websites, web pages and content on such services we deem illegal, distasteful or generally unsuitable for the location in which this Service is provided. We do not wish to restrict your use of our Service unreasonably but by using this Service you agree to accept our filtering criteria which may change from time to time. We have no obligation to you to include sites that are blocked from use.

Open Today

9am - 9pm

STORE OPENING HOURS MAY VARY

Customer Services

We have many facilities to help make your shopping experience better at Rushmere Shopping Centre, including:

  • Free Car Parking
  • Free On-Mall Wifi
  • Customer Services Desk
  • Lettings
  • Post Office
  • Disabled Access

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