A customer service desk is located in front of TK Maxx in the scheme for all enquiries and requests.

The centre is wheelchair accessible and a limited number of wheelchairs are available on request for customers wishing to access one. To avail of a complimentary Wheelchair during your shopping trip to Rushmere, please contact the Customer Service Desk which is located in front of Tk Maxx.

Electric charging point to accommodate hybrid vehicles is located in the retail park near Matalan

There are public toilets in the main shopping centre. Toilets are situated next to Post Office/ Centre Managers office in the East Mall and underground on approach to main stairs/lifts to shopping centre.

There are mother & baby facilities in the toilets of the shopping centre.

Rushmere operates a no-smoking policy.

We have been asked by many of you about our policy in relation to the use of electronic cigarettes.

Rushmere operates a strict ‘No Smoking’ policy, and, to avoid any confusion, we would like to advise all visitors to the centre – including shoppers, suppliers, management and staff, that the use of both traditional cigarettes and e-cigarettes is not permitted inside the building at any time.

We would, however, like to remind customers who smoke electronic or traditional cigarettes that they can continue to smoke outside the building in designated areas.

Many shopping centres and visitor attractions located across the UK and Ireland have already adopted a similar policy.

Lifts are situated at Intersport transporting customers from underground car park to first level shopping and top level – H&M entrance.

There are public telephones in the main shopping centre beside the Centre Post Office.

At Rushmere we offer you the chance to bring in your unwanted books to our Lending Library. Feel free to take any of the books on the stand. All book donations welcome. Everybody wins! Lending Library located next to customer service desk.